| We represent multiple large scale international organisations who have been servicing the Australian IT sector for many years. Historically, our clients provide IT and Business Consulting services to large Australian Private and Government Organisations. Experienced consultants from Europe, Americas and Asia are brought in on a project basis to service individual client requirements.
A key challenge faced by our clients is providing accommodation for their consultants when stationed in Australia. To date, our role has been to facilitate this service on their behalf by obtaining multiple properties and managing their many needs.
Our firm thus, specialises in property management of quality furnished apartments. We’re always scouting for suitable properties which meet our client’s accommodation requirement. Our strict selection criteria, ensures that we’re able to achieve a very high rate of occupancy; thus providing above market rental returns to our investor landlords.
Our Target Properties:
A: We are a niche provider of fully furnished and self-serviced accommodation for newcomers who are here on work-assignment via one of our Corporate Clients (e.g. TCS, WIPRO, INFOSYS, SATYAM, SAP etc). We also work with individuals/ groups and families travelling or migrating to Australia and looking for a short-medium term accommodation for No requirement is either big or small for us. Whether you're an individual looking for shared accommodation or a Corporate Client who is looking for multiple apartments or hotel bookings, we can help you with all your needs
Q: How do we operate?
A: We evaluate your property and provide you with an honest appraisal with regard to meeting our clients’ needs and its potential occupancy levels. If you are keen to take up our service, we help you in furnishing the property optimally (if not already furnished). We then take professional photographs of the property and prepare a digital brochure which is presented to our panel of clients for bookings.
Once booking is confirmed, we manage client check-ins, cleaning, décor and general day to day management of your property. All monies collected from the client are passed onto your nominated bank account (less our commission and charges) as per mutually agreed terms.
Q: Why should you let us manage your property?
A: We’re straight-up and honest in all our dealings. We acquire properties only to meet potential demand from our new and existing clients; as such we do not need to advertise availability of your property outside our internal forum. While you save on advertising expenses, we ensure that only pre-approved quality corporate clients have access to your property. Quality is maintained, processes are adhered to and payment is always made on time.
Q: What are your fees?
A: We do not charge a one-off listing fee. Our commission is mutually negotiated and agreed upon (individual contracts). Commissions are always linked to performance measures e.g. occupancy rates per quarter. We do not make money if you don’t.
Q: How do we set-up rates for our end tenants?
A: We’ve got individual rate contracts with most of our clients, which is at par with current market rates. While some flexibility is available, we’ve found that a consistent pre-agreed sustainable rate works best for our clients as well as property owners. Any rate change, outside “agreed limits”, is pre-discussed with the property owners before it is presented to our clients.
Q: What is our occupancy rate?
A: We’re a young company – barely a year old. As we do not have voluminous historical data to support our claims – we do not make any.
Over the past 6 months of our operation, we’ve struck 100% occupancy rates for over 70% of the properties in our portfolio. We believe occupancy rates vary based upon multiple factors hence we advise you of the potential occupancy rates for your property at the initial discussion phase. We believe in under promising and over-delivering.
Generally the financials are not favourable if occupancy levels drop below 70%. If we’re not confident of achieving baseline profits for your property, we’ll be upfront and would not offer to be your partners for that property
Q: Do we offer any extra’s to our guests?
A: We are a “self serviced, corporate accommodation service provider”. At check-in, we ensure that the apartment is stacked with basic necessities such as light refreshments, soaps, toilet paper etc. The onus of continuous usage is then passed onto the occupant. At each check-out, the apartment is re-stacked with basic essentials.
Q: How is cleaning managed?
A : We’ve got our own set of cleaners, who are tasked with continuously monitoring the apartment condition and subsequently cleaning the apartment at regular intervals. The process is similar to hotel room service, albeit different frequency patterns are adhered to, depending upon the property in discussion. Almost all our current properties are cleaned professionally every fortnight. Occupants are charged a one-off cleaning fee on departure. Owners’ contribution to apartment cleaning and maintenance is mutually negotiated and agreed upon on initial discussion.
Q: How is your apartment managed?
A: Once the property is under our management, we take a full inventory of existing set-up including but not limited to the furnishings. At each check-in and checkout – our cleaners continuously refer back to the inventory sheet.
Any physical damage, loss, or missing goods are charged to the end client (replacement or repair cost) as per previously agreed terms. While our policies are very stringent and most often skewed towards the landlord, we encourage owners to take adequate property and contents insurance.
For emergencies, e.g. Plumbing, Fire, Lost keys etc – we have a 24/7 response team.
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